Frequently Asked Questions
Everything you need to know about our memorial jewellery and the ordering process.
Absolutely! I am extremely busy working on bespoke jewellery at the moment though so I may not be able to answer the phone right away. If you leave a voicemail, text or email me and I’ll get back to you as soon as possible 😊
We can preserve a wide variety of precious inclusions, including cremation ashes, hair, pet fur, umbilical cord and fabric from a favourite piece of clothing.
Our average turnaround time is 10 to 14 days. Larger orders may take slightly longer. For special custom gold & silver orders, please allow up to 10 weeks as these are made specially for you by us!
Yes you can, you can add both hair or cremation ashes, you can also add more than one set of ashes to any bespoke piece. Please send a teaspoon of cremation ashes and approximately a toothpick width of hair.
Still have a question?
Emma is always happy to help. Get in touch and she will get back to you as soon as possible.